RETURNS & EXCHANGE
Simply follow 3 easy steps!
- Submit an RMA request by contacting our support line or via email.
- Our support team will review your request. You will receive a notice regarding the status of your return.
- Once the RMA request is approved, please ship the product with a tracking to the address on the RMA. Customers will be notified once the package has been safely received and processed at our facility.
All our products have a 30-Day Money Back Guarantee.
Items purchased within 30 days can be returned for a refund.
Requirements for Returns:
- Must include a valid original purchase order number from covercase.com.
- Returned products must be in their original packaging without any missing contents.
- Return shipping is at buyer's cost.
- Customer will be given a Product Refund—shipping & handling fees are not refunded.
Disclaimer of Guarantee
CoverCase’s website and all materials are provided on an as is basis without guarantees of any kind, either expressed or implied. While we strive to keep the information accurate and up to date, CoverCase has no claims, promises or guarantees about the accuracy, reliability, completeness, or adequacy of the information provided. CoverCase refutes all liability for errors, inaccuracies or omissions that, from time to time, may be stated through the Website.
Limitation of Liability
In no event shall CoverCase LLC or its suppliers shall be liable to you or any third party for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of the use of the product, including, without limitation, loss of value of the product or any third party products that are used in or with the product, property damage, or loss of use of the product or any third party products that are used in or with the product, even if CoverCase LLC has been advised of the possibility of such damages. CoverCase LLC has no liability for any damage or destruction to consumer electronics devices, other personal property that are in the products, or any loss of data contained in the foregoing devices. Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced herein and all direct or general damages in contract, tort (including negligence) or otherwise), the entire liability of CoverCase LLC and any of its suppliers shall be limited to the amount actually paid by you for the product. Some jurisdictions do not allow the limitation or exclusion of certain warranties and conditions, and/or the disclaimer of some types of damages, so some of the above might not apply to you.
Unless otherwise noted, CoverCase website and all contents posted on the Website including product names, details, descriptions, photographs and illustrations are the sole property of CoverCase LLC and/or its licensors. The content is protected from unauthorized copying and dissemination by copyright law, trademark law, international conventions and other intellectual property laws and may not be reproduced, republished, transmitted, distributed or used on any other website without CoverCase LLC prior written consent.
No Illegal or Improper Use
You may not use our website or any its contents for any illegal or unauthorized use. You agree to protect and hold CoverCase LLC harmless as well as any of our official affiliates and employees from any investigation, defense, settlement or legal proceeding arising out of or relating to any illegal or improper use of our website and contents.
CoverCase LLC reserves the right to cancel or refuse to fulfill any order at anytime. If we cancel or refuse to fulfill an order, we will issue you a refund and attempt to contact you at the contact information provided to CoverCase LLC at the time the order was placed.
All discounts, pricing, and bundling options during Promotions are honored only during the stated time period. Price adjustments are not available once the Promotion window is no longer active as well as retroactively. Warranty is available for confirmed defect issues on purchases placed through our website. All Sale and Promotional Items are not eligible for returns, exchanges, or warranties. For further info, please check our warranty section.
CoverCase LLC does not set any of the shipping rates that may need to be paid on purchased made through CoverCase.com website. All rates are set by the carrier used at the time of shipout. Delivery times also vary depending on the shipping speed chosen as well as conditions that carrier may experience such as but not limited to a high influx of packages, holiday periods, weather delays, etc. Once the package leaves the CoverCase LLC warehouse, we cannot be responsible for what may happen to the package during transit since we do not have any access to that parameter.